SIM Validation: MTN Apologises To All Subscribers

The management of MTN Nigeria has apologised to its numerous subscribers over the noticeable mass in its service outlets across the country as a result of the ongoing SIM validation exercise.


   In a statement signed by MTN’s corporate services executive, Akinwale Goodluck, the company is doing everything possible to enhance the conditions at the service centres, We appeal for calm as customers visit our various outlets. We are committed to ensuring that all affected subscribers complete the process as directed by the Nigeria Communications Commission (NCC).
to Goodluck, the decision to deactivate all lines with invalid or incomplete subscriber registration details was in compliance with the NCC directive While reiterating that SIM registration is free, he urged all MTN customers in their interface with MTN Channel and agents, to be assured that in full compliance with NCC regulations, every element of the registration will be completed at once and to report any fraudulent activity to the MTN manager in charge at the centres.